Frequently Asked Questions
Everything you need to know about your MedStudy experience.
What shipping methods are available for medical study materials?
We offer standard, expedited, and overnight shipping options. Digital resources are available immediately upon purchase, while physical books and flashcards typically arrive within 3-5 business days.
Can I return a physical book if I change my mind?
Yes, physical products can be returned within 30 days of delivery, provided they are in original, unused condition with no markings or damage.
How do I access my digital subscriptions and Qbanks?
Once your purchase is complete, log in to your MedStudy account dashboard. Your digital products will be listed under the 'My Resources' tab for immediate access.
Do you offer group discounts for residency programs?
We do provide institutional pricing and group discounts for residency programs or medical schools purchasing in bulk. Please contact our sales team for a custom quote.
Are the study materials updated for the current board exam formats?
Absolutely. Our content is reviewed annually by medical experts to ensure it aligns with the most recent ABIM, ABP, and USMLE exam blueprints.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger purchases.